Ford Sync 3 Update Won't Download

11/2/2019by

Mar 09, 2019  To resolve this concern, check for a SYNC software update under the OASIS Tab SYNC selection. If an update is available, update the APIM software per WSM section 415-00. After the complete pop-up appears, remove the USB flash drive and install it into the IDS tool to update the Ford database. Just got a 2012 f150, sync without touch. I've ran the vehicle health report, and downloaded the update, but i can't figure out how to get it onto the usb. Its a 16gb empty usb drive, fat32, i tried copy/pasting the download onto the drive, but sync tells me there are no installation files found. The sync website won't give me the next step after downloading the files, so i'm not sure if.

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Ford is now offering a SYNC 3 software update that enables Android Auto and Apple CarPlay to model-year 2016 vehicles through computer download onto USB drive,over-the-air via a Wi-Fi connection or at dealers.

For the Wi-Fi update you can use home computer Wi-Fi network or Wi-Fi hotpsots from a smartphone. Data chargers from for the phone will incur. Make sure you have a strong signal before starting.

The Wi-Fi update using a home network will be the trickiest because Wi-Fi signals degrade over long distances and depending upon your router, antenna and location of your garage and type of Wi-Fi, you may experience long download times. Before starting the update, you can connect your phone to Wi-Fi or notebook computer to Wi-Fi and see if you have a signal in your garage. We have found in the past, that opening the garage doors may help getting a signal. If your Wi-Fi router is a house or apartment, opening the windows and putting the router near the open window will also make it the signal flow easier. Trees or larg objects can block a home Wi-Fi signal.

Ford reports that it is first software update via Wi-Fi and a automated alternative to existing upgrade methods

We at AUTO Connected Car News suggest that you allow plenty of time for the update. In fact the USB methods takes at least 20 minutes for the car to reboot.

USB installation of CarPlay & Android Auto Update for Ford SYNC 3

  • Go to owner.ford.com have an empty USB drive that holds 2 GB or more of data.
  • Log in to your SYNC Owner account.
  • Go the SYNC Software Updates page, choose Download SYNC Update.
  • With the USB drive in the computer, choose Start Download Process. Follow instructions on how to download the files and transfer them to your USB drive.
  • Take the loaded USB drive to your car to install the software update files to SYNC.
  • Remove any USB drives or devices that are plugged into the media hub USB ports.
  • Start car the engine must be running during the update.
  • Turn on audio system with low audio.Insert the USB drive into the port. Don’t remove your USB drive until the installation is complete.
  • The installation should begin automatically.
  • A message is spoken by the system and displayed on-screen to let you know the process is about to start and what to expect. The on-screen message has an “OK” button for you to confirm the start of the process.
  • The system reboots, and then an installation progress bar displays on the touch screen. This segment may take up to 20 minutes.
  • At the completion of this part of the process, a “Restarting System” message displays on the touch screen. A reboot will occur during this process.
  • The touchscreen will then remain black for up to two minutes.
  • “Installing Service Pack …” is displayed for more than 10 minutes.
  • Another black screen could last up to two minutes for rebooting.
  • The system displays the Home Screen briefly, followed by a progress bar.
  • A message acknowledges completion of the update along with a reminder to visit syncmyride.com/support to confirm successful installation.
  • The update is complete when you see an “Installation Complete!” message. Press “OK” on your eight-inch center screen and remove the USB drive to enjoy your newly enhanced system.
  • Take the USB drive back to your computer to report your installation.
  • Once you’ve installed the update, you’ll need to pair your phone and download your phone book. You’ll also have to re-enter any saved Navigation points.

SYNC 3 currently supports Android Auto and Apple CarPlay on all model-year 2017 Ford cars including the Fiesta, Focus, Fusion and Mustang, SUVs including the Escape, Explorer and Expedition, F-Series trucks and Ford’s electrified vehicles.

Though Ford has been issuing SYNC upgrades since 2009, this is the first time the company is offering an update via Wi-Fi. In Wi-Fi-enabled vehicles with Automatic System Updates turned on within SYNC 3, the system will periodically connect to a customer’s designated Wi-Fi network to check for updates. If an update is available, the system automatically downloads the update in the background over a period of time without any customer interaction. And SYNC 3 is designed to perform the update as long as Wi-Fi is connected prior to the vehicle turning off, therefore there is no need to keep the vehicle running for the update to take place.

  • Enable Automatic System Updates through Wi-Fi, then SYNC 3 will download, install and activate available system updates when SYNC is connected to a Wi-Fi network, automatically.
  • Go to Settings.
  • Automatic System Updates.
  • Slide Off Button to On.
  • The System when Connected to Wi-Fi will autmatically update SYNC.
  • Press View Networks.
  • A list of networks, will appear.
  • Press the name of the network.
  • Press Connect.
  • Enter the password required by the network.

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Dec 11,2018 • Filed to: iPhone Transfer • Proven solutions

Part 1: How to connect iPhone to Ford Sync

You have the option to connect your iPhone to Ford Sync via bluetooth. You can use your iPhone features if you connect or pair your Bluetooth for syncing. The pairing feature allows bluetooth devices to communicate securely with each other. This way you can make a call, receive a text message or you can use Sync Services.

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1. Connect your iPhone to Ford Sync via bluetooth

  • Step 1 On your iPhone you can find Bluetooth, the wireless technology that allows your device to connect to SYNC, on the Main menu under Settings. Open the Settings tab and you can see under 'Wireless and Networks', the 'Bluetooth' feature.
  • Step 2 After you have accessed Bluetooth settings, you need to tap on discoverable or hands-free. You may also need to scan for sync on your device.

In your car on the steering wheel, the Phone control is labeled with either the word or an icon with a single or double arrow. You should know that the Phone feature from your car activates the phone menu, accepts incoming calls, or ends a call.

On the Center Console, Phone feature pairs your Bluetooth with your enabled iPhone, downloads your mobile phonebook to Sync and adjusts settings for Bluetooth.

2. Connect your iPhone to Ford Sync with USB

In your car, on the Media Inputs you will find the USB port. You should know that USB port provides input for USB supported media playing devices and flash drives containing Sync software updates, or your own entertainment selections and photos. Also, these ports charge your battery for your USB supported devices like your iPhone.

  • Step 1: Plug in your iPhone Get the USB cable that your Iphone has and connect it with Usb port from your car, on the Media Inputs. You will see the connection icon on your iPhone`s display.
  • Step 1: Open your iPhone You can make a verification by opening your iPhone and see if the Usb connection icon is displayed. Also, you can make any action suported by your iPhone, like making a call, or download your phone book.

Part 2: How to sync iPhone with Ford Sync

If you have an iPhone 6+, you should know that your idevice supports most basic Sync features. Thus it is able to connect to Sync and make, and receive hands-free calls. Also you can enjoy multiple features like use Automatic Phone book Download, Bluetooth Audio Streaming, Caller ID, Call History Download, Join Calls, Transfer to Privacy. You should know that Sync is available for making and receiving calls by using only one paired phone at a time.

  • Step 1 Turn on your devices and your car. You must to turn on your iPhone, your Car and Radio/SYNC from your car.
  • Step 2 Enable your iPhone`s bluetooth feature. Next step is to enable your iPhone’s Bluetooth feature and make your phone discoverable.
  • Step 3 Use the Phone button. Press the Phone button in order to access the Phone Menu and then press 'OK'. Choose to add a Device displays and press 'OK'.
  • Step 4 Use the Sync feature. When Sync prompts 'Press OK to begin pairing device', you need just to press 'OK'.

You will receive a notification with 'Search for SYNC on your device and enter the PIN provided by SYNC'. Press 'OK' and a six-digit number displays on the screen for 3 minutes, during which time Sync actively seeks for the same number from your phone. Next action that you need to do it is to type the number displayed by Sync on your iPhone.

You will receive a message displays confirming the phone is connected after a successful pairing.

Part 3: iPhone won't connect to Ford Sync? Fix it!

Here are the possible Ford Sync iPhone problems and solutions, which will help you solve common issues when you connect iPhone to Ford Sync.

Problem 1 Text messages issue through Sync

Solution 1 You may receive an error if you wish to send a contact address. You can receive text and send text in car through the BT connection. With Apple's Siri 1, just press of button and all should be fine.


Problem 2 Slow operation of your iPhone when sync

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Solution 2 You need to maintain an excellent system performance in order to use it at maximum capacity and at a higher level. All you need to do it is to adjust Phone Pairing and Auto Phone Book Download Settings. If you have observed a slow operation and / or audio issues, performing a clean phone pair and turning off Automatic Phonebook Download can help.


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Problem 3 Issue with voice recognition

Solution 3 Your Phonebook might need to be edited in order to improve the Voice Recognition. Your system’s voice recognition works better when your Phonebook contacts have a first and last name listed.


Problem 4 Bluetooth connection issue

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Solution 4 Several tips can help you if your iPhone cannot connect properly: turn it off, open and close the driver’s door, wait until the software it is turned off completely and watch for the clusters to be on power off mode, wait about half of minute before proceeding and turn it on again.

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Problem 5 iPhone connection issue

Solution 5 One method that might helps you is to open your iPhone and turn on the Bluetooth 'Off', and then 'On'. Just find your iPhone's Bluetooth menu and tap Off, and next step it is to tap On.

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Also you can manually connect the Ford Sync with your iPhone. Just touch Phone, choose Settings and select Bluetooth Devices. There you can find 'Your iPhone'. All you need to do it is to select 'your iPhone' and tap 'Connect'. If you still get errors or the connection time takes longer than 1 minute, use the Sync feature to make a manually connection. Just find your iPhone's Bluetooth menu and tap 'Sync' to connect it.

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